Effective Date: March 13, 2025
Business Name: Reputation Titan LLC
Business Address: 131 Cacciola Place, Westfield, New Jersey 07090
Contact Email: [email protected]
Contact Number: +1 (908) 280-0300
Website:https://reputationtitan.com
Terms of Service
Effective Date: March 13, 2025
Please read these terms of service ("terms of service", "terms") carefully before using https://reputationtitan.com website (“website”, "service") operated by Reputation Titan ("us", 'we", "our").
1. Introduction
These Terms and Conditions govern your use of our reputation management services, including our website, automated review requests, SMS communications, review monitoring, professional responses, and marketing solutions. By using our services, you agree to these terms. If you do not agree, you are expressly prohibited from using the services and you must discontinue use immediately. Our terms are designed to ensure a clear, transparent, and legally compliant experience while helping you easily manage and enhance your online reputation.
2. Privacy Policy
Before you continue using our website, we advise you to read our privacy policy (https://reputationtitan.com/privacy-policy) regarding our user data collection. It will help you better understand our practices.
3. Data Handling
Reputation Titan LLC values your privacy and adheres to industry best practices regarding data protection. We do not sell, share, or rent your personal information to third parties. Collected data is used solely for the purpose of providing and improving our services
4. Intellectual Property
Reputation Titan LLC owns or holds licenses for all intellectual property rights associated with our services, website, and materials, including source code, databases, software, website designs, audio, video, text, graphics, trademarks, and logos (collectively, the "Content and Marks"). These are protected under copyright, trademark, and other intellectual property laws in the United States and worldwide.
By using our services, you agree not to copy, reproduce, distribute, or modify any Reputation Titan intellectual property in any form, including electronic, digital, or trademark registrations, without our written consent.
Additionally, by uploading or publishing content through our platform, you grant Reputation Titan a royalty-free, non-exclusive license to display, use, copy, transmit, and broadcast that content as needed for service functionality.
For any intellectual property concerns, please contact Reputation Titan LLC directly to seek a resolution.
5. Our Services
At Reputation Titan, we specialize in comprehensive, automated reputation management solutions designed to help businesses enhance their online presence, build trust, and attract more customers. Our platform simplifies the process of collecting, monitoring, and responding to customer reviews, ensuring that businesses maintain a positive and credible reputation. We are committed to ethical and transparent reputation management. Businesses using our services agree to do so solely for legitimate purposes, and any misuse of our platform for fraudulent or misleading activities is strictly prohibited.
6. SMS Communications
By submitting your phone number on https://reputationtitan.com, you agree to receive SMS notifications, alerts, and occasional promotional messages from Reputation Titan LLC. We maintain records of opt-in consent for compliance and verification purposes. By opting in, you confirm that you are the authorized user of the provided phone number. If you have any questions or need assistance regarding our SMS messaging services, you can text HELP to receive further instructions on how to get support.
6.1 Opt-Out
You may unsubscribe at any time by replying STOP to any message received. Once unsubscribed, you will no longer receive further communications except for essential service-related messages. You may receive an SMS message confirming your opt-out.
6.2 Message Frequency & Charges
Message frequency will vary based on your service usage and preferences. Reputation Titan LLC does not charge for SMS communications; however, standard message and data rates may apply as determined by your mobile carrier. We are not responsible for any fees charged by third-party providers.
7. PCI Compliance and Payment Methods
To guard against unauthorized access and guarantee secure transactions, Reputation Titan LLC adheres to the Payment Card Industry Data Security Standard (PCI DSS). We accept all major credit and debit cards, such as Visa, Mastercard, American Express, and Discover. You can also make payments using PayPal or through a bank transfer. To make things easier, we provide the option of auto or direct debit payments, which enables the automatic processing of recurring charges. You consent to provide account information that is current, comprehensive, and precise for all transactions conducted via our services, as well as to maintain updated payment details to avoid any interruptions in your subscription.
8. Monthly Subscription Requirement
By subscribing to Reputation Titan LLC’s website services, you agree to maintain the monthly subscription fee as specified at the time of sign-up. You permit us to charge your selected payment provider for the total amount due, including direct debit or auto payment options. This cost is necessary to keep the functionality and accessibility of your website. Even after a payment has been requested or received, we have the right to fix any pricing inaccuracies or mistakes.
9. Non-Payment Consequence
If your monthly fee is not paid in full by the due date, Reputation Titan LLC reserves the right to suspend and ultimately terminate your website. Upon termination, all content, data, and site functionality will no longer be accessible.
10. Pricing and Refund Policy
Reputation Titan LLC offers transparent pricing for all its services. Our pricing plans are clearly outlined on our website and include three main pricing tiers: Basic, Premium, and Enterprise, catering to businesses of all sizes.
10.1 Refund Policy
If you are not completely satisfied with our services within the first 30 days of your subscription, you may request a full refund. Refund requests must be submitted in writing to our customer support team within the specified timeframe. After 30 days, refunds will not be issued, but customers can cancel their subscriptions at any time.
10.2 Cancellation Policy
Customers can cancel their subscription at any time through their Reputation Titan LLC account dashboard or by contacting our customer support team. Upon cancellation, access to services will remain active until the end of the current billing cycle. If you choose to terminate the subscription before the end of the annual term, no prorated refund shall be issued.
10.3 Price Changes
Reputation Titan LLC reserves the right to modify its pricing plans at any time. Customers will be notified in advance of any changes to their subscription fees, which will only apply to future billing cycles.
11. Disputes
Any dispute related in any way to your use of this website or products purchased from us shall be resolved through arbitration or in state or federal courts within the United States. You consent to the exclusive jurisdiction and venue of such courts.
12. Policy Updates
Reputation Titan LLC may update its Terms of Service from time to time. Any changes will be communicated to customers via email and will take effect immediately upon posting on our website.
13. Governing Law
By using this website, you agree that the laws of the U.S.A, without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between Reputation Titan LLC and you, or its business partners and associates.
14. Indemnification
By using Reputation Titan, you agree to take responsibility for your use of our services. If any legal claims arise due to your actions, you agree to defend, indemnify, and hold Reputation Titan LLC and its affiliates harmless from any resulting liabilities, damages, or expenses. We maintain the right to select our own legal representation to handle such matters, ensuring the protection of our business and users.
15. Limitation on Liability
At Reputation Titan, we are committed to providing a reliable and secure platform. However, we cannot be held responsible for any issues that may arise due to misuse of our website or services. To continuously improve our platform, we reserve the right to update or modify this agreement as needed. If any changes are made, we will notify users via email. This agreement represents the complete understanding between Reputation Titan LLC and its users, replacing any previous terms related to the use of our website.
16. Contact Information
For any questions, concerns, or disputes, please contact us:
Email: [email protected]
Phone: +1 (908) 280-0300
Address: 131 Cacciola Place, Westfield, New Jersey 07090
Website: https://reputationtitan.com
Reputation Titan Fulfillment Policy
Pricing and Refund Policy: Reputation Titan offers transparent pricing for all its services. Our pricing plans are clearly outlined on our website and are based on the features and level of service provided. We offer three main pricing tiers: Basic, Premium, and Enterprise, catering to businesses of all sizes and needs. Each plan is priced competitively and offers value-driven features to help businesses effectively manage and improve their online reviews.
Refund Policy: Reputation Titan is committed to customer satisfaction. If you are not completely satisfied with our services within the first 30 days of your subscription, you may request a full refund. Refund requests must be submitted in writing to our customer support team within the specified timeframe. After 30 days, refunds will not be issued, but customers can cancel their subscription at any time, and the service will remain active until the end of the billing cycle.
Cancellation Policy: Customers can cancel their subscription at any time through their Reputation Titan account dashboard or by contacting our customer support team. Upon cancellation, access to Reputation Titan services will remain active until the end of the current billing cycle. No further charges will be incurred after cancellation.
Price Changes: Reputation Titan reserves the right to modify its pricing plans at any time. Customers will be notified in advance of any changes to their subscription fees. Price changes will only apply to future billing cycles and will not affect current subscription periods.
PCI Compliance and Payment Methods: Reputation Titan is committed to ensuring the security of our customers' payment information. Our website complies with the Payment Card Industry Data Security Standard (PCI DSS) to protect against unauthorized access and ensure secure transactions. We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Customers can also choose to pay via bank transfer or PayPal for added convenience.
Policy Updates: Reputation Titan may update its pricing and refund policy from time to time. Any changes to the policy will be communicated to customers via email and will be effective immediately upon posting on our website.
Contact Us: If you have any questions or concerns about our pricing and refund policy, please contact our customer support team at [email protected]. We are here to assist you and ensure that you have a positive experience with Reputation Titan.
Trusted By Leading Brands
Our reputation management solutions have helped countless businesses—from local enterprises to national brands—build trust and drive growth. When you partner with Reputation Titan, you join a community of forward-thinking companies dedicated to excellence in customer experience.
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